We never expected our lives to change in just a glimpse of an eye. Because of the coronavirus pandemic, many businesses stopped operations, and getting back to the market is not the way it used to be. In the real estate business, having a face to face conversation with our clients is a must. However, people nowadays are unable to do the things that they used to. Socializing, dining out, going out for meetings, and even falling in line in the grocery store will never be the same as before.
Real Estate industry is a very competitive business globally, and attracting new clients can be demanding work. The lifeblood of all real estate businesses is their clients. It’s essential to get enough leads and build your network of influence to establish success. Instead of throwing money into new ideas, the best strategy is to plan your approach.
Here are five tips to get more clients as a real estate agent in the new normal:
1. Get Reviews from Clients
Repeat and referral clients, stay in touch with them and always provide excellent service. Get surveys as they are easy to set up, easy to send out, easy to analyze, and scale. You can offer a survey right on your website. Reach out to clients directly as we want to get as much feedback from them. We can ask how can we improve our service so we can attend to it immediately.
Encourage client feedback and respond to queries and complaints swiftly, monitor mentions/ tags, and review your business on social media sites and other websites.
2. Improve Customer Service
Nowadays, many clients prefer to get in touch with businesses online rather than by phone or email. It would be best if you had more than an essential website. You need to provide them with content that answers their questions and provides value. Whatever your customers want, that’s what you need to come up focus on. This is the chance to show your commitment to customer service.
3. Up Your Social Media Game
Almost all businesses are aware of the potential of social media to reach out to prospective clients. It will help if you impress your target audience by having a valuable online presence and an impressive calling card on your social media profile. If you haven’t updated your profile, now is the time to do so and make sure you do it regularly. Share all your wins, promote yourself, and your profile. Your profile must show your business’ core values to attract more clients. This will give clients an impression of how talented and efficient you are. Be active and responsive. Always be on top of it, and do not procrastinate. Grow your following on social media by doing live video tours of new home listings, boost listing posts on Facebook, and always share useful content.
4. Don’t Be Afraid
Fear paralyzes action. Overcome your fear and fuel your passion. Deal with it directly and head-on. When you learn to let go of this fear of failure, you can grow your business. Try finding a mentor who can assist with your business and for you to take big leaps. Mentors have experience working through the same roadblock and help you eliminate them.
5. Hire A Virtual Assistant
Real Estate Virtual Assistant (REVA) increases your productivity. They will help you manage your daily tasks and ensure you spend time on getting more listings, meeting potential clients, and closing more deals. They can screen incoming calls, set appointments, and remove spam emails, which can be time-consuming. They can help you search for new leads and prospects, ensuring both buyers and sellers you are working with are satisfied with your service.
If you feel you need help with your business and it is time for you to get a REVA, you may reach out to The VA Hub, providing real estate virtual assistant services is our passion, and we strive to bring out the best in you by helping you focus on what you do best, “running your business.” You can delegate tasks to your virtual assistant, and they will surely do their best for you.
For more information, please visit our website.
You can also contact our business advisors to request for a FREE business proposal!
Contributor: Cez Acha and Dannielle Palarca